Return Policy
At Melvioran™, we want you to be completely satisfied with your purchase. Our return policy is designed to make the return process easy and fair.
If you are not satisfied with your purchase, you may request a return within 30 days from the date of receiving your order.
To be eligible for a return:
- The product must be unused and in its original condition.
- Items should be returned in their original packaging when possible.
- Proof of purchase (such as the order confirmation) is required.
Please note that some products, due to hygiene or safety reasons, may not be eligible for return.
Once your return request is approved, our customer support team will send you instructions for the return. Return shipping costs may apply, unless the product was received damaged or is incorrect.
After we receive and inspect the returned item, we will notify you regarding the status of your refund. If approved, the refund will be issued to the original payment method used during checkout.
Shipping fees paid at the time of purchase are generally non-refundable unless the return is due to an error on our part.
If you have any questions or need assistance with the return process, feel free to contact our support team.